Last Updated: 03/06/2025

At jovan.ai, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our platform and services (collectively, “Services”).

By accessing or using jovan.ai, you agree to the terms outlined in this policy.

 

1. Who We Are

jovan.ai is an AI-powered platform offering tools such as content generation, image creation, social media management, video and voice tools, SEO analysis, chatbot services, and more.

If you have any questions, please contact us:
πŸ“§ Email: [email protected]
🌐 Website: www.jovan.ai

 

2. What Information We Collect

a. Personal Information

We collect the following personal data when you register or use our services:

  • Full name

  • Email address

  • Phone number (if applicable)

  • Billing information

  • Company name (if applicable)

  • Account login credentials

b. Usage Data

When you use jovan.ai, we collect data such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and actions taken

  • Timestamps

c. Generated Content

We store content and data generated through our AI tools (e.g., texts, images, voice, video, etc.) to provide, improve, and troubleshoot services.

d. Third-party Integrations

If you connect third-party services (e.g., Facebook, Google, Instagram), we may collect data they provide with your consent.

 

3. How We Use Your Data

We use your information to:

  • Provide and maintain our services

  • Personalize your user experience

  • Process transactions and send invoices

  • Respond to support requests

  • Improve AI model performance and accuracy

  • Communicate updates, promotions, or policy changes (you can opt-out anytime)

  • Detect and prevent fraud, abuse, or security breaches

  • Comply with legal obligations

 

4. Legal Bases for Processing (for GDPR users)

We process your personal data based on:

  • Your consent

  • Contractual necessity

  • Legal obligations

  • Legitimate interest (e.g., improving services or preventing fraud)

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Analyze traffic and performance

  • Personalize content and features

You can manage cookie preferences in your browser settings.

 

6. Sharing of Your Information

We do not sell your personal data. We only share your data with:

  • Service providers (e.g., hosting, analytics, payment processors) under confidentiality agreements

  • Legal authorities when required by law

  • Third-party platforms you explicitly connect with (e.g., Google, Facebook, Instagram)

 

7. Data Retention

We retain your data only as long as necessary for the purposes outlined:

  • Account data: Until deletion request or inactivity period lapses

  • Billing data: As required by tax or financial laws

  • Generated content: As long as your account remains active

You can request deletion at any time (see Section 9).

 

8. Data Security

We implement industry-standard measures to protect your data, including:

  • SSL encryption

  • Firewall protection

  • Role-based access control

  • Secure cloud infrastructure

However, no method of transmission over the internet is 100% secure. You use jovan.ai at your own risk.

 

9. Your Rights

a. Under GDPR (EU/EEA)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request data deletion ("right to be forgotten")

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

b. Under CCPA (California)

You have the right to:

  • Know what personal data we collect and why

  • Request deletion of your data

  • Opt-out of data sales (we don’t sell)

  • Not face discrimination for exercising your rights

c. Under PDPA (Malaysia)

You have the right to:

  • Be informed of how your data is used

  • Access and correct your data

  • Withdraw consent

  • File a complaint with the relevant authority

To exercise your rights, email [email protected].

 

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from anyone under this age. If you believe we have unintentionally collected such data, contact us immediately.

 

11. International Transfers

If you access jovan.ai from outside our primary data storage regions, your data may be transferred to and processed in those regions. We take steps to ensure appropriate safeguards are in place for such transfers.

 

12. Changes to This Policy

We may update this Privacy Policy periodically. You’ll be notified of significant changes via email or platform notice. Your continued use of jovan.ai constitutes acceptance of the updated terms.

 

13. Contact Us

If you have any questions or concerns about this policy, contact us at:

Jovan.ai
πŸ“§ Email: [email protected]
🌐 Website: www.jovan.ai

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